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The publish Vietnam Airlines successfully implemented Amadeus Altéa Passenger Service System (PSS) appeared first on TD (Journey Day by day Media) Travel Daily Media.
Vietnam Airways has efficiently carried out Amadeus’ enhanced passenger service system (PSS) expertise, along with a bunch of different associated expertise options. It is a testomony to the provider’s ongoing digital transformation.
Amadeus’ Altéa PSS gives Vietnam Airways complete stock, reservation, ticketing, departure management and digital options for end-to-end efficiencies, to boost person expertise. This technique additionally equips Vietnam Airways with best-in-class expertise capabilities in aviation and tourism, thereby serving to to enhance operational effectivity.
The Altéa PSS additionally permits Vietnam Airways to ship fashionable, environment friendly reservation providers for front-line workers to help passengers in buying, altering and utilizing providers from the airline.
Vietnam Airways can also be transitioning to the Xchange Fee Platform (XPP) from Outpayce, Amadeus’ funds enterprise. This platform permits Vietnam Airways to simply settle for a variety of card and various cost strategies from vacationers. With XPP, the provider can settle for funds globally, by connecting to a variety of specialist companions.
Commenting on these milestones, Mr. Dang Anh Tuan, Government Vice President of Vietnam Airways, said: “We’re delighted to collaborate with Amadeus, a acknowledged international journey expertise chief. The partnership will allow us to make use of modern options to enhance our operations, customer support and competitiveness. With Amadeus’ applied sciences, we are actually capable of supply extra tailor-made and clean experiences to our passengers, throughout all channels and touchpoints. The profitable implementation of the brand new Passenger Service System is a vital milestone for Vietnam Airways in its journey to changing into a digital airline, enhancing buyer expertise in addition to our operational effectivity.”
Javier Laforgue, Government Vice President, Journey Unit & Managing Director, Asia Pacific, Amadeus stated: “We achieved a really thrilling expertise improve with Vietnam Airways and are proud to work hand-in-hand with the provider on its transformation journey. Journey continues to be a catalyst of progress in Asia Pacific and we’re assured that Amadeus expertise gives one of the simplest ways for airways and journey gamers to develop their companies. Vietnam Airways has a steadfast associate in Amadeus and we consider that this profitable implementation of the Altéa PSS and elements is just the start of an important partnership. ”
Enjoying a pivotal function in air transportation in Vietnam and the area, Vietnam Airways repeatedly expands its fleet, community and repair high quality. Passengers extremely respect Vietnam Airways flights for his or her wonderful service high quality, excessive punctuality charges, devoted workers, and distinctive Vietnamese cultural id. To construct on these strengths, Vietnam Airways is continually integrating newest advances throughout its total enterprise. Deploying the Amadeus Altéa passenger service system showcases Vietnam Airways’ ambition to change into a digital airline by 2025.
The publish Vietnam Airlines successfully implemented Amadeus Altéa Passenger Service System (PSS) appeared first on Travel Daily Media.
