Along with its member airways, Star Alliance is delighted to finish a decade of excellence at Terminal 2 – its house at Heathrow. The Queen’s Terminal has served because the base for 23 Star Alliance member airways, facilitating clean transfers and operations for over 15 million passengers yearly, representing practically 20% of the accessible seat capability from the airport.
In celebration of the event, Theo Panagiotoulias, Star Alliance Chief Government Officer stated: “Heathrow stands as a significant hub for our member airways. With our collective choices on the shared terminal, we’re proud to facilitate seamless experiences for hundreds of passengers day by day. On behalf of our member airways, I prolong gratitude to Heathrow for its decade-long help, enabling superior traveller experiences on daily basis and for years to come.”
Underneath the “Transfer Underneath One Roof” strategic initiative, Star Alliance consolidated its member airways at a single location in 2014, establishing a real alliance hub. This initiative allows passengers to simply join between Star Alliance member airways, considerably streamlining airport operations and enhancing the expertise.
Ross Baker, Chief Buyer Officer, Heathrow stated: “Heathrow is delighted to have a good time a decade of delivering glorious service to passengers travelling via Terminal 2, beforehand voted ‘Greatest Terminal within the World’ on the World Sky Awards by Skytrax. In collaboration with our companion airways, together with Star Alliance and its member airways, we have seen virtually 73 million passengers journey via Terminal 2’s doorways and benefit from the world-class retail and meals and beverage choices accessible. Reaching this landmark is an alternative for us to get pleasure from trying again on a decade of achievements, whereas additionally trying forward to the subsequent ten years as we proceed to create a unprecedented airport that’s match for the longer term.”
Prospects are welcomed by the distinguished Star Alliance branding positioned above the airline check-in counters at Departures in T2. Along with member airways, Star Alliance gives services for a seamless airport expertise, together with:
Gold Observe Safety: A profit that provides quicker safety entry through devoted lanes for Star Alliance Gold standing clients, whatever the cabin they journey in. – Baggage Monitoring: A service that enables passengers to know the place their baggage are as they transfer within the journey. Every day at London Heathrow, over 85,000 baggage on Star Alliance member airline flights are scanned for the shoppers’ peace of thoughts. – Star Connection Centre: A service designed to expedite passengers with tight connections by offering fast-track entry via the airport. The Heathrow Star Connection Centre takes delight in expediting over 1000 passengers and 750 baggage month-to-month, saving prices for member airways and enhancing travellers’ expertise. – Complimentary Heathrow Categorical Improve: Star Alliance Gold standing clients get pleasure from unique and free upgrades to the Enterprise First cabin on Heathrow Categorical between the airport and Paddington station. Beginning June 2024, this supply extends to at least one companion travelling with the Gold standing buyer.
From Terminal 2, 23 Star Alliance airways – Aegean Airways, Air Canada, Air China, Air India, ANA, Asiana Airways, Austrian, Avianca, Brussels Airways, Croatia Airways, EGYPTAIR, Ethiopian Airways, EVA Air, LOT Polish Airways, Lufthansa, Scandinavian Airways, Shenzhen Airways, Singapore Airways, SWISS, TAP Air Portugal, THAI, Turkish Airways and United – at the moment supply 124 flights a day to 44 locations in 23 international locations.