Ileshaa Nijhawan joins Fairmont The Norfolk and Fairmont Mara Safari Membership as the brand new Cluster Industrial Director

Fairmont The Norfolk and Fairmont Mara Safari Membership proudly welcome Ileshaa Nijhawan as their new Cluster Industrial Director. With a distinguished profession spanning over 15 years of luxurious expertise within the hospitality trade, Ileshaa, a seasoned hospitality chief joins the Accor Group from her earlier position as Director of Occasions Teams & Conferences at Waldorf Astoria Lusail, Doha, Qatar. She is a globalista, having had multicultural experiences having lived throughout the globe together with UAE, Qatar, India, UK, Sri Lanka, Saudi Arabia, Oman, and Spain.

In her new position, Ileshaa Nijhawan will lead the business gross sales and advertising technique for each properties, specializing in enhancing income streams, strengthening partnerships, and reinforcing Fairmont’s fame as the popular selection for luxurious hospitality experiences in Kenya.

“We’re thrilled to have Ileshaa Nijhawan be a part of our workforce,” mentioned Nils Rothbarth, Basic Supervisor of Fairmont The Norfolk and Fairmont Mara Safari Membership. “Her strategic imaginative and prescient, management experience, customer-centric method, and monitor file for driving income progress align completely with our dedication to delivering distinctive visitor experiences and sustaining our resorts’ differentiation.”

Ileshaa Nijhawan mentioned, “I’m honored to hitch the Fairmont The Norfolk and Fairmont Mara Safari Membership and the Accor household. I’m trying ahead to this new problem and immersing myself within the African market. My focus will likely be on leveraging my in depth hospitality expertise to construct and nurture relationships with key journey companions in Africa, growing strategic partnerships, leveraging the USPs of those iconic properties, and collaborating intently with the Accor MENA HQ to leverage synergies and drive vital progress in company, leisure and MICE enterprise”.

Throughout her tenure at Waldorf Astoria Lusail, Ileshaa led the preopening technique for Waldorf Astoria’s flagship resort launch throughout the FIFA World Cup, positioning it as a premier VVIP Occasions vacation spot. She leveraged her private relationships to penetrate the Indian Vacation spot Wedding ceremony market, growing strategic partnerships with Qatar Tourism and globally famend marriage ceremony and occasion planners. Her management was instrumental in contributing to vital income milestones and securing main MICE conferences such because the Institute of Journey & Tourism convention and Vacation spot Wedding ceremony Planner Congress in Qatar to call a number of.

Ileshaa’s profession highlights embody her position as Multi-property Affiliate Director of Gross sales & Occasions for the cluster of six properties together with Le Méridien Dubai Resort & Convention Centre, Le Méridien Fairway and main the preopening technique for Aloft & Parts Al Mina and Aloft & Parts Dubai Airport. Throughout her tenure she achieved a exceptional 237% improve in MICE enterprise and elevated the cluster’s profile as a hub for luxurious weddings and occasions in Dubai’s extremely aggressive hospitality market.

Ileshaa has been acknowledged with a number of awards, together with the ‘Marriott Award of Excellence for Gross sales Excellence Chief’ within the MENA area and the Hotelier Center East Awards for ‘Greatest Gross sales Particular person’– Extremely Counseled consecutively for 2 years, in recognition of turning round enterprise for the properties put up COVID-19. Ileshaa brings a confirmed monitor file of exceeding income targets and elevating model recognition. She is famend for her customer-centric strategic method, prioritizing the shopper’s pursuits with the resort’s business priorities, growing sustainable relationships, and driving vital repeat enterprise.